Bank of Wrightsville has implemented technology to ensure that any sensitive personal information you provide us or any account information you receive on line at the Bank’s website is done in a safe and secure manner. Additionally, we have implemented procedures to ensure that only authorized employees of Bank of Wrightsville may view the information that you share with us. This is accomplished by limiting access to that information to only those employees having a legitimate business purpose for viewing or responding to your information or inquiries.
Email is a very good way to communicate with Bank of Wrightsville regarding your accounts. However, your email is actually sent over the public Internet via your own software and, as a result, is not secure. Because of this, you should never include personal, confidential information, such as account numbers, social security numbers and balance information when you email us. Any communications of this nature should be done in person, by mail, or by telephone.
We may retain your email address to facilitate communications, provide you with information regarding services, and better serve you. We will never ask you to update your information through email or through a web link provided by email. No information should ever be sent over the Internet except through secured channels (such as logged into our Internet Banking website). The contents of your messages to Bank of Wrightsville will be retained for quality assurance and to meet regulatory and legal requirements. We do not sell or share your email address with third parties to use or to independently market you for their products.
Be aware of email fraud scams, often referred to as “phishing,” “spoofing,” or “pharming.” These scams involve a scam artist sending you an email request that appears to be from a business with whom you might normally deal – for example a bank. The email may contain copied logos and advertising pictures and materials that make it appear realistic. The email may instruct you to “update” or “validate” your information including account information, social security number, passwords and other sensitive information via email, or by directing you to a phony website that looks like the legitimate company. These emails may even say information must be updated for security measures to prevent identity theft. If you comply with the email instructions, you unknowingly provide this information to a thief. Bank of Wrightsville will not send you email requesting confidential information. Should you receive a suspicious message that appears as if it may be coming from Bank of Wrightsville, please contact us by telephone.
Links to third-party sites are provided for your convenience and do not constitute an endorsement by the Bank. Such sites are not within our control and may not follow the same privacy, security, accuracy, or accessibility standards as ours. Bank of Wrightsville is not responsible for the products or services offered by, or the practices, content or availability of third-party sites, their partners, or advertisers. We encourage you to review the privacy policies of third parties before providing information on their sites.
We take the safeguarding of your information seriously. We believe keeping information about you safe and secure is every employee’s responsibility. We encourage you, the customer, to also take steps in protecting information about you. Most identity theft computer related scams collect the data from individual home PCs, since they are usually not as secure as a bank or other business computer system. The following are some ways you can protect yourself and your accounts:
If you have questions regarding these items, you should contact your computer technical support company.
Bank of Wrightsville is not responsible for any electronic virus or viruses that you may encounter. We encourage our customers to routinely scan their PC, diskettes, and CD-ROMs using a reliable virus product to detect and remove any viruses. Virus protection software must be updated regularly. Undetected or unrepaired viruses corrupt and destroy your programs, files, and even your hardware. Additionally, you may unintentionally transmit the virus to other computers.
A cookie is a very small text file sent by a web server (the bank’s server) and stored on a browser (a user’s computer). Cookies cannot “read” information about you from your hard drive or be used to “steal” information about you. Cookies don’t carry viruses, and cookies are not programs that can perform functions on your computer. Cookies provide the web server with general information gathered in the public area of our website. When a user’s computer requests pages from the web server the information in the cookie may be sent back to the web server. We may use this information to determine which parts of our web site are most useful and popular and how we can improve service to our customers. Cookies can only be read by the server that has sent the cookie to the browser. Although customers can disallow cookies, certain services provided by the Bank may require cookies for effective delivery. If a customer does allow cookies, Bank of Wrightsville will at all times treat the information supplied through cookies with the same security and privacy protection as any other customer information it may receive.
Regardless of the efforts, the relative infancy of the Internet as a broad-based communication medium when combined with the “open” nature of the Internet make it impossible to guarantee absolute confidentiality in all circumstances. However, Bank of Wrightsville continues to monitor and review security procedures to protect customer information. These measures are updated as practices change and new technology becomes available.
Online Banking Login
Lost or Stolen Debit Card 1-800-500-1044
Credit Card 24h Customer Support 1-800-883-0131
Telephone Banking 478-864-8530
OLB Support 478-864-3347
Your privacy is very important to us. We would like to advise you that Internet email is not secure. Please do not submit any information that you consider confidential. We recommend you do not include your social security or account number or other specific identifying information.
You are leaving Bank of Wrightsville's website and linking to a third party site. Please be advised that you will then link to a website hosted by another party, where you will no longer be subject to, or under the protection of, the privacy and security policies of Bank of Wrightsville. We recommend that you review and evaluate the privacy and security policies of the site that you are entering. Bank of Wrightsville assumes no liability for the content, information, security, policies or transactions provided by these other sites.